(4.5 / 5)2132+ Ratings

British Diamond Company Reviews

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Overall Rating

4.5
4 Reviews
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About British Diamond Company

The British Diamond Company is a leading family-run jeweller in the UK, established in 1979. They specialize in diamonds and diamond jewellery, and take pride in producing their fine jewellery designs using only fair trade, ethically sourced diamonds and gemstones. They offer a wide range of products including engagement rings, wedding rings, eternity rings, and diamond jewellery. Their diamond jewellery collection includes beautifully designed and expertly crafted diamond rings, diamond earrings, diamond necklaces, and diamond bracelets. They also offer a selection of dress rings precision set with the finest quality diamonds and natural gemstones. In addition to their own creations, they carry collections from the world's leading luxury jewellery designers. They strive to deliver the best customer service possible, both in their retail boutiques and online.

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British Diamond Company Customer Reviews (4)

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Marvin Maes
Marvin Maes
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Feb 15, 2023
Tracy Gainey
Tracy Gainey
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Feb 15, 2023
James Autry
James Autry
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Feb 12, 2023
Claudio Nucci
Claudio Nucci
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Feb 9, 2023

British Diamond Company Customer’s Q&A

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British Diamond Company FAQs

FAQ

What is the British Diamond Company?

The British Diamond Company is a leading family-run jeweller in the UK, established in 1979. They specialize in diamonds and diamond jewellery, producing fine jewellery designs using only fair trade, ethically sourced diamonds and gemstones. The company offers a wide range of diamond shapes and cuts, including round brilliant cut, princess cut, emerald cut, oval cut, cushion cut, marquise cut, baguette cut, pear cut, heart cut, and other fancy cuts. They have a stunning range of diamond jewellery for men and women, including diamond rings, earrings, necklaces, bracelets, pendants, lockets, and cufflinks. They also offer diamond engagement rings, wedding rings, promise rings, and eternity rings, available to order in your choice of white gold, rose gold, yellow gold and platinum. The British Diamond Company takes care to use only ethically sourced, fair trade diamonds, so that you can purchase with peace of mind. Their diamond specialists carefully hand select and match each individual diamond, to bring you jewellery of the most exquisite quality. With over 40 years of experience in the jewellery retail and manufacturing sectors, they are industry leaders, and are proud to have a strong reputation based on skilled craftsmanship and excellent customer service. They offer online shopping for Engagement Rings, Wedding Rings, Eternity Rings & Diamond Jewellery. They also provide free UK delivery, a 30-day money-back satisfaction guarantee, 0% finance, and a price match guarantee. The company is located at 2 Victoria Square, Ashbourne DE6 1GG and their contact number is 01335 453453. Their opening hours are from 08:30 to 17:30 from Monday to Sunday.

FAQ

About britishdiamondcompany.com Popular Products and Services?

The British Diamond Company specializes in diamond jewellery. They offer a wide range of products including engagement rings, wedding rings, eternity rings, and diamond jewellery. Their diamond jewellery collection includes diamond rings, diamond earrings, diamond necklaces, and diamond bracelets. They also offer dress rings set with the finest quality diamonds and natural gemstones.

In addition to their own creations, they carry collections from world-leading luxury jewellery designers. These include FOPE, known for its iconic Italian jewellery design, Fabergé, renowned for its exquisite designs and handcrafted creations, Marco Bicego, recognized for fine Italian craftsmanship and creativity, Roberto Coin, masters of light, colour and luxury, Chimento, a benchmark of contemporary design, Pasquale Bruni, known for using only the finest precious metals and gemstones, Damiani, embodying creativity, originality and quality, Messika, representing Parisian excellence, Georg Jensen, offering timeless pieces with tasteful designs, and Shaun Leane, known for innovative British jewellery design.

They also offer a variety of services including free UK delivery, a 30-day money-back satisfaction guarantee, 0% finance, and a price match guarantee.

FAQ

What is the British Diamond Company?

The British Diamond Company is a leading family-run jeweller in the UK. Established in 1979, it specializes in diamonds and diamond jewellery. The company is known for producing fine jewellery designs using only fair trade, ethically sourced diamonds and gemstones. They offer a wide range of diamond shapes and cuts, including round brilliant cut, princess cut, emerald cut, oval cut, cushion cut, marquise cut, baguette cut, pear cut, heart cut, and other fancy cuts. Each diamond they use has exceptional cut, colour, clarity, and carat weight, giving them beautiful fire and brilliance that lasts for a lifetime. They offer a stunning range of diamond jewellery for men and women, including diamond rings, earrings, necklaces, bracelets, pendants, lockets, and cufflinks. They also provide diamond engagement rings, wedding rings, promise rings, and eternity rings, available to order in your choice of white gold, rose gold, yellow gold and platinum. The British Diamond Company takes care to use only ethically sourced, fair trade diamonds, so that you can purchase with peace of mind. Their diamond specialists carefully hand select and match each individual diamond, to bring you jewellery of the most exquisite quality. With over 40 years of experience in the jewellery retail and manufacturing sectors, they are industry leaders, and are proud to have a strong reputation based on skilled craftsmanship and excellent customer service. They offer online ordering with interest free finance and free next day delivery.

FAQ

britishdiamondcompany.com Return Policy?

The British Diamond Company offers a 30-day money back guarantee. For their shipping policy, they offer free UK next day delivery on all in-stock items ordered over the value of £125. Items will be sent the same day when ordered before 4pm, using a DPD tracked and signed for delivery service. They also accept international orders with worldwide shipping available, offering a fully tracked, insured, and signed for international delivery service. Please note that all orders delivered outside of the UK will be shipped on a Delivery Duty Unpaid (DDU) basis, which means that importation taxes and duties fall to the responsibility of the purchaser to pay.

FAQ

What is the contact information of British Diamond Company?

The British Diamond Company can be contacted via telephone at 01335 453 453. You can also reach them via email at sales@britishdiamondcompany.com. Their lines are open 7 days a week, from 8:30am to 5:30pm. They have a team of jewellery specialists available to provide information and advice, whether you require assistance with a sale, repair, valuation, bespoke design, or any other queries.

FAQ

What is the returns policy at British Diamond Company?

British Diamond Company offers a full 30-day money-back guarantee on all orders. Refunds and exchanges can be requested within 30 days of the date of receipt, except for items purchased in their sale or with a promotional code, which are subject to a 14-day returns policy.
FAQ

What are the delivery options available at British Diamond Company?

British Diamond Company offers free UK next day delivery on all in-stock items over the value of £125, ordered before 4 pm. The items will be delivered using a DPD tracked and signed for delivery service. They also offer worldwide shipping, with all international postage costs automatically calculated during the checkout.
FAQ

How should I plan my order for specific dates, such as bank holidays or Christmas?

Please be mindful that there is a limited postal service during bank holiday periods and over the Christmas period. If you wish to receive your order for a specific date, it is recommended to allow sufficient time and place your order in advance.
FAQ

Can I exchange my item if I am not satisfied with my purchase at British Diamond Company?

Yes, you can exchange your item within 30 days of the date of receipt. However, if you choose to exchange your item, a refund will not be offered for the exchanged item unless the product is faulty.

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